👋 Welcome to CrownTec — professional IT support, made simple
Friendly, expert technology help for homes and small businesses across the UK. From a slow laptop to a full office setup, we fix the problem, explain it in plain English, and keep your tech running so you can get on with life.
You deal directly with the expert — no call-centre queues, no being passed around.
No jargon and no talking down. We explain what was wrong and what we did.
The same care used to manage 40,000+ devices, brought down to your scale.
Security-first habits and careful handling of your devices and your data.
What we do
Whether it's a home PC, a growing business, or ongoing managed support — there's a plan that fits.
Your outsourced IT department.
Ongoing support on a simple monthly plan.
Friendly help, no call-centre hold music.
Build something custom
Beyond day-to-day support, CrownTec builds software too. Want a ready-made tool, private AI, or something bespoke? Start here.
A self-hosted AI chat assistant for your business — answer customer questions, draft replies, and automate the repetitive stuff with your own data and branding.
Harness AI without sending sensitive data to the cloud. CrownTec sets up private, self-hosted language models that run on your own hardware — ideal for businesses that care about confidentiality.
Spreadsheets that run themselves, scripts that save hours, dashboards, data exports and small custom apps tailored to exactly how your business works.
Solutions & templates
Every one of these started life as an in-house build. Any of them can be adapted and tailored to your business — a running head start, instead of building from scratch.
An AI support assistant you can embed on any website — with secure logins, an admin dashboard and live chat monitoring. Tailored with your branding, data and tone of voice.
Tailor Nexus for you →Runs AI models privately across your own machines, routing each request to the best available one — with a live dashboard and optional voice control. Keeps AI in-house, off the cloud.
Discuss private AI →An AI proxy that strips out sensitive data, enforces usage rules and tracks spend per user — so you can adopt AI safely and control costs. Adaptable to your own tools and policies.
Tailor a gateway →An AI assistant with a configurable personality and tone — shaped to match your brand or a specific role, from a friendly helpdesk to a no-nonsense expert.
Shape your own →An automation toolkit that puts AI agents to work on repetitive tasks — built around your workflow to take the tedious jobs off your plate.
Automate a task →An operations dashboard that pulls your IT and business data into one clear view — configured around exactly the metrics you care about.
Build your dashboard →A market-analysis engine with technical indicators and back-testing — adaptable to whichever assets, markets or datasets you need to track.
Adapt the analysis →Automated price and stock monitoring with alerts — point it at the products, suppliers or markets you need to keep an eye on, and let it watch for you.
Watch what matters →A secure, offline-first emergency-contact app with healthcare-grade encryption and biometric login — designed cross-platform and tailored to your organisation's needs.
Tailor for your org →Clean admin and device-lifecycle screens — a ready-made interface foundation we can wire up to your own systems and data.
Wire it to your systems →A real-time, multiplayer 3D world that runs entirely in the browser, with a live terrain editor and procedural landscapes — proof we can build genuinely complex, interactive software.
See what's possible →A multiplayer online-game framework with live syncing and saved progress — a solid foundation for any real-time, interactive web application.
Build something live →A 3D survival and sandbox game engine running in the browser — showcasing advanced graphics, world generation and simulation.
Explore 3D →A point-and-click tool that securely configures routers over SSH — automating DNS, redirects and network settings that normally need the command line. Extendable to your own network tasks.
Automate your network →None of these quite fit? We build bespoke software from scratch for businesses of every size.
Start a projectAbout
CrownTec brings serious, real-world technology experience to homes and small businesses — built on a career across major names in tech, including Atos, Acer, and the NHS.
That experience includes managing and securing around 40,000 devices at enterprise scale — patching, policy, and software deployment across Windows, macOS, iPhone, iPad and Intune — alongside project delivery, migrations, remote and on-site support, and custom scripting and automation. It's a depth of expertise most local IT providers simply can't match.
CrownTec exists to bring that enterprise-grade capability down to your scale — with the kind of clear, patient, top-level customer service that big providers tend to forget about.
Let's talkPricing
No hidden fees, ever. Here's a guide to typical costs — and every job starts with a free, no-obligation quote.
Friendly help for home users — remotely or at your door. Quick fixes from £20.
On-demand support for small businesses and teams. Project day rates available.
Ongoing peace of mind for businesses — pick a level, change or cancel anytime.
Plans are per user, per month. Per-device plans from £20/device. Need something custom? Just ask — quotes are always free.
Kind words
CrownTec is just getting started — be one of our first customers and your review could appear right here.
“Your review could go here — friendly, fast and explained everything in plain English.”
“A space for a real customer's words about how CrownTec helped their business.”
“Another genuine review will sit here once we've helped our first customers.”
How it works
Tell us what's going on using the form below. No jargon needed — just describe the problem.
We'll reply quickly with a clear plan and an upfront price. No surprises, no obligation.
Remotely or on-site, we sort the problem and make sure you understand what happened.
Optional ongoing support so small issues never become big ones.
FAQ
Absolutely. We help home users, small businesses and anyone in between. We're not chasing huge corporate contracts — we're here for people and small teams who want genuinely good IT help.
Most issues can be solved remotely with a secure session — fast and convenient. For hardware, networks or anything hands-on, on-site visits are available depending on your location.
Every job is quoted upfront so you always know the price before any work starts. One-off jobs and simple monthly support plans are both available. Just get in touch for a free, no-obligation quote.
Small businesses and startups — typically those without a dedicated IT person. We can act as your outsourced IT department, handling everything from Microsoft 365 to device management and security.
Yes. Alongside support we build automation, scripts and AI tools like Nexus Chat. If you've got a repetitive task or an idea, there's a good chance it can be automated — just ask.
Get in touch
Fill in the form and we'll get back to you quickly with a clear plan and a free quote. No jargon, no pressure.
